Contents insurance

As a resident, you are responsible for insuring the contents of your home and your personal belongings. Octavia only insures your building.

It’s a good idea to consider what a home contents insurance policy would cover you for in order to help you make an informed decision on whether you need one.

We encourage you to take out home contents insurance to cover the contents of your home against theft, floods, fire and other damage.

Contents insurance is designed to help protect your possessions. No matter how careful you are, there’s always a risk that your belongings could be broken, damaged or stolen so home contents insurance can help provide peace of mind.

To help you decide whether home contents insurance is right for you, Octavia have teamed up with Thistle Tenant Risks, and Ageas Insurance Limitied who provide the My Home Contents Insurance Scheme, a specialist Tenants Contents Insurance policy.

The My Home Contents Insurance Scheme can offer you insurance for the contents of your home including cover for items such as furniture, carpets, curtains, clothes, bedding, electrical items, jewellery, pictures and ornaments.

For further information on the My Home Contents Insurance Scheme:

  • Call your housing officer on 020 8354 5500 and ask for an application pack.
  • Call Thistle Tenant Risks on 0345 450 7288.
  • Visit the

You are also free to find your own insurance cover and you can shop around for one using a comparison website. We asked a group of our residents to review some of the top comparison websites. They rated the following two as the best for user-experience, security and value for money:

*The National Housing Federation is an Appointed Representative of Thistle Insurance Services Ltd. Thistle Insurance Services Limited is authorised and regulated by the Financial Conduct Authority FRN 310419. Registered in England under No. 00338645. Registered office: Rossington’s Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW. Thistle Insurance Services Ltd is part of the PIB Group. Our Data Protection Privacy Policy is online at*