Repairs and home maintenance
Download the Repairs Handbook
In this section:
Request and track a repair
How to report and track repairs online or call us for emergencies and guide to your repair responsibilities.
Which repairs are you responsible for and which ones are we as the landlord responsible for?
Planned, cyclical and building works
Kitchen and bathroom replacements, painting the outside of your home and more.
We can adapt your home to make it more comfortable, such as adding grab rails or ramps for wheelchair users.
Free help around the home for Octavia tenants over 60.
Alterations to your home
How to get permission to make changes to your home and advice and guidance on common changes.
Book a gas safety check, find out how often we check your appliances and what we do tokeep you safe.
Our Property Standard
We regularly look at the condition of our homes to make sure that we look after them to meet our Standard.
Condensation in your home
How to tackle condensation.