Repairs and home maintenance

Repairs and Home Maintenance

Download the Repairs Handbook

In this section:

Request and track a repair

How to report and track repairs online or call us for emergencies and guide to your repair responsibilities.

Condensation, damp or mould

How to deal with condensation and mould in your home


Which repairs are you responsible for and which ones are we as the landlord responsible for?

Planned, cyclical and building works

Kitchen and bathroom replacements, painting the outside of your home and more.

Home adaptations

We can adapt your home to make it more comfortable, such as adding grab rails or ramps for wheelchair users.

Handyman service

Free help around the home for Octavia tenants over 60.

Alterations to your home

How to get permission to make changes to your home and advice and guidance on common changes.

Gas servicing

Book a gas safety check, find out how often we check your appliances and what we do tokeep you safe.

Our Property Standard

We regularly look at the condition of our homes to make sure that we look after them to meet our Standard.