Repairs and home maintenance

Due to the Coronavirus (COVID-19) outbreak we have made changes to our repairs and home maintenance services. 

You can view the latest information here 

In this section:

New home repairs (Defects)

How to report repairs to new homes (also known as defects)and how long the defects period lasts.

Request and track a shared area repair

Report repairs required for any shared areas in your block or building such as stairwells or corridors here.

Response times

How long you can expect a repair to take.

Planned, cyclical and building works

Large scale works that we are responsible for which keep your building in good condition.

Alterations to your home

A guide to what you need to do if you are planning to make changes to your home (permission) etc.