Repairs and home maintenance
In this section:
New home repairs (Defects)
How to report repairs to new homes (also known as defects)and how long the defects period lasts.
Request and track a shared area repair
Report repairs required for any shared areas in your block or building such as stairwells or corridors here.
Response times
How long you can expect a repair to take.
Planned, cyclical and building works
Large scale works that we are responsible for which keep your building in good condition.
Alterations to your home
A guide to what you need to do if you are planning to make changes to your home (permission) etc.