Feedback on our services

Feedback and general information

In this section:

Safeguarding is everyone's business

If you have a concern about someone you think might be at risk, report it to our customer contact team

Compliments and comments

Tell us what you think here.

Decant policy

Sometimes we need to decant (move) residents to another property to carry out repairs or redevelopment

Compensation service

We aim to do things well but if we make a mistake then we apologise and can sometimes offer compensation.

Your personal data

How we keep and manage your personal data.

Accessible services

Do you need information in a different language or advice about how to access our services?

Glossary of terms

Your guide to some of the more complicated terms used on our website.