When you first move into one of our properties your suppliers are:


Thames Water

Thames Water, PO Box 286, Swindon, SN38 2RA

Phone: 0845 9200 888

Email: use the online contact form at www.thameswater.co.uk


To find out your gas supplier you will need to contact:

Meter Number Helpline

Phone: 0870 608 1524


To find out your electricity supplier you will need to contact:

UK Power Network

Phone:  0800 0280 247

Web: ukpowernetworks.co.uk

You will need to contact all your suppliers and provide meter readings so that they can calculate your bills. You can decide which suppliers you want to use. Visit nhf.billscutter.com to compare suppliers.

Your Resident Service Officer will have given you a manual for your boiler in your home. If you have any problems with using your heating system or accessing meters, please contact your Resident Service Officer.