Your Voice meetings
Meeting on - 20 January 2021
At their meeting on 20 January 2021, Your Voice members discussed:
- Carrying out an investigation into how cases of noise nuisance involving residents of different tenures are handled
- Improving how they communicate to all residents more about the role and work of the Your Voice group
- How Octavia services have been supporting residents during the pandemic and how targets have been affected
- Consulting residents on Equality, Diversity and Inclusion issues in the wake of the George Floyd incident. Members felt it important to reach out to existing community groups for feedback.
Your Voice meets again in March to take these items forward, and to discuss how well Octavia is meeting the expectations of the Housing Ombudsman when dealing with complaints.