Request and track a repair
If the repair is urgent you should always call us so that we can talk to you straight away. Our repairs freephone number is 0800 479 0011 (free from landlines)
If you have a gas central heating repair you can call our contractor Village Heating directly on 0800 035 3360 (free from landlines).
See our repairs handbook for more information about reporting a repair, some handy hints on common issues in the home and more.
We are not responsible for all repairs in your home. For more information visit the responsibilities page.