We try to ensure the accuracy of all the information held on this website. However, we do not guarantee the accuracy or correctness of such information, or of any other content, description or resource placed on or referred to on our website. We cannot accept any liability caused as a result of any error or omission and we do not guarantee the uninterrupted use of this website.

The website provides additional external links to other company's websites, the content of which is beyond our control. Therefore, we cannot accept any responsibility for any information or services that these websites provide. Links to such sites should not be taken as our endorsement.

Nor shall we be liable for any damage caused as a result of any decision or action taken as a result of the use of this website, or in reliance of the information it contains.

Privacy

Our policy is to respect and protect the privacy of anyone who visits the Octavia websites and those of its subsidiary or associated organisations. This website may contain links to websites not operated by Octavia, these are not covered by this policy.

Personal information collected via online forms

Please note that when providing us with personal details via an online form you are consenting to Octavia and its subsidiary or associated organisations processing that information.  In cases where we ask you for personal information via an online or interactive form, it will be processed in accordance with the Data Protection Act 1998.  We will only ask for information that is adequate, relevant and not excessive for that purpose and the information will only be used for that purpose.  Information will not be disclosed to third parties not associated with Octavia and its associated businesses. The information that you give will be kept secure and not held longer than necessary.  We will only use your personal data in accordance with our Data Protection entry held at the Information Commisioner's Office.  If you are concerned about providing your personal information online, please contact us and we will arrange alternative means for you to provide this information.  We may occasionally contact you with news and updates. Please inform us if you do not want your email to be used in this way.

Data collected through use of website

We currently do not collect IP addresses.  If implemented these would be used only for the purposes of system administration and to audit the use of our site.  We would not link IP addresses to anything personally identifiable, which means that while your user session will be logged, you will remain anonymous to us.  We currently only monitor the number of visits a site on our website receives.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.

Contacting us

If you have any questions about this privacy statement or data protection issues generally, you can write to:

The Company Secretary
Octavia Housing and Care
Emily House
202-208 Kensal Road
London
W10 5BN