Complaint form

If you want to make a complaint, please complete the form below

Title*

First name*

Surname*

Email address*

Your address*

Your postcode*

Telephone number

Advocate/Representative Contact details, name, number: if applicable

How would you like us to contact you?

How often do you wish to be updated?

Complaint details

Are you making a complaint on behalf of someone else?

What service are you complaining about?

Please explain what has happened. Use bullet points if this will be helpful Please provide as much detail as possible e.g date and times the incident happened. Also provide any reference details - such as a job number for a booked repair

How has the situation/ incident affected you?

What would you like Octavia to do to resolve your concern?

Would you like to tell Octavia anything else about your concern?

If you want to attach a document of evidence, do so here

To prevent spam, please type Octavia in the box below.*

Translated pages

Octavia Housing on Twitter

Tel: 020 8354 5500

Octavia Housing is registered as a Co-operative & Community Benefit Society with the Financial Conduct Authority, register number 13991R and also as a Registered Provider of Social Housing with the Regulator of Social Housing, register number L0717.

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Complaint form

Complaint details