19 March 2020

Our opening times

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Due to the Coronavirus outbreak, our head office (Emily House) will be closed until further notice. If residents need to contact us, please call us on 020 8354 5500 or email us at info@octavia.org.uk. Our Contact Team is here from 10am to 4pm to deal with all enquiries and service requests. 

Only emergency and urgent repairs will be carried out until further notice. If you have a routine appointment, we will take a note and make an appointment at a later date. Please note the information above about additional safety questions that will be asked at the time of making an appointment. You can report emergency and urgent repairs from 9-5pm, Monday to Friday via the usual number 020 8354 5500. Outside of these hours, our emergency cover will also take your call. Simply call us on 0208 354 5000 and follow the prompts.

For the latest information from Octavia, about our services, the help we are providing and the precautions we are taking, please check our website, www.octaviahousing.org.uk which we will be keeping regularly updated.

Thank you for your patience and understanding during these challenging times.