24 December 2019

Christmas and New Year opening times

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During the festive period, there will be some changes to our office opening hours.

Our head office will be closed and we will be providing a reduced phone service during the times below. Outside of these times, our standard emergency out of hours service will be available for any emergency repairs. Simply call us on 0208 354 5000 and follow the prompts.

This festive season our office will be open: 

  • Tuesday 24 December (Christmas Eve): 9am –4pm
  • Wednesday 25 December (Christmas Day): emergency out of hours service
  • Thursday 26 December (Boxing Day): emergency out of hours service
  • Friday 27 December: 10am – 4pm
  • Saturday 28 December: emergency out of hours service
  • Sunday 29 December: emergency out of hours service
  • Monday 30 December (New Year’s Eve): 10am – 4pm
  • Tuesday 31 December: 10am - 4pm 
  • Wednesday 1 January (New Year’s Day): emergency out of hours service

Normal service resumes on Thursday 2 January from 9am

If you smell gas Freephone the National Grid: Telephone: 0800 111 999