My Octavia mobile app

My Octavia

It’s easy to start using My Octavia and once you have set up your account, you can access it any time of day or night. It’s FREE to use and available on the App Store (iPhone) and Google Play Store (Android). 

You will be able to see your current rent balance and your rent payment transactions.

You will also be able to see a record of, and track, all your reported repairs.

How to download the My Octavia app

Google Play Badge App Store Badge
  1. Go to the Apple Store or GooglePlay Store on your mobile phone
  2. Search ‘Octavia’ and download the free My Octavia app
  3. Register with your rent/ web account number (found on your rent statements or in your welcome pack)
  4. Activate your account with a code we send you by text or email.

Video demonstration showing how to set up your account

Click here

See our frequently asked questions for help with getting started. For further help and support, email MyOctavia@octavia.org.uk or call 020 8354 5500.