Du Cane Road

Welcome to the Octavia housing website

In March this year, Ducane Housing Association was incorporated into Octavia. All of your resident services are now provided through Octavia and the Ducane Housing Association website has been closed.

If you need to contact us about anything

Our head office is at Emily House, 202-208 Kensal Road, London W10 5BN.

Please contact us for general enquiries in any of the following ways:

  • call us on 020 8354 5500 and speak to someone in the Contact Team;
  • email us at info@octavia.org.uk; or
  • to contact the Home Ownership Officer, please call 020 8354 5500.

If you would prefer to talk to someone at Emily House, or if you would like us to visit you at your home, contact us and we can arrange this. Emily House is open from 9am to 5pm Monday to Friday (except public holidays).

If you need to contact us in an emergency, please call 020 8354 5500.

Use this link for more information on how to contact us, including how to report a repair: https://www.octaviahousing.org.uk/contact-us

Du Cane Road Resident Building Manager

Your Resident Building Manager is John Ewiah. John works from 8am to 4pm, Tuesday to Saturday. Other communal services staff work from Monday to Friday (excluding public holidays).

More about Octavia

As an Octavia resident, you have access to a range of services and opportunities that can support you, your home and your wider community. You can find out more about these on this website:
https://www.octaviahousing.org.uk/for-tenants

For more information about Octavia as an organisation, take a look at our Group website:
https://www.octavia.org.uk/

We welcome feedback from residents. If you would like to let us know what you think about any of our services, or if you are interested in being more involved as a resident, please contact us on 020 8354 5500, or info@octavia.org.uk.

Applying for Intermediate Rent housing

Use this link for more information about applying for Intermediate Rent housing with Octavia