Transfers and mutual exchanges - FAQs

Can I still apply for a housing transfer, bid and view properties?

We are still accepting transfer applications from eligible households (those living in overcrowded conditions or with medical priority). Residents can bid for properties available via the Locata choiced-based lettings scheme. If your bid is successful and you are shortlisted to view a property, you will be sent a virtual viewing of the property, which is a video recording. Virtual viewings will usually be sent via WhatsApp to your mobile number or by an email link to YouTube.

Can I still mutual exchange?

We are accepting and processing mutual exchange applications. In order to keep you safe and successfully complete an exchange, you will be required to meet a Lettings Officer and sign the relevant paperwork in an open space with your exchange partner.

The flat next door is empty. When will this be let? 

Properties will be let once the repair works in the property are completed, and an eligible person/household accepts the offer of accommodation.