Parking and parking permits - FAQs

How can I get a parking permit?

Call our Contact Team on 020 8354 5500 or email us at

We will be able to assist if your property is based where we provide a controlled parking service. We are able to issue you a permit if you are eligible and if there are spaces available. 

Please note not all our schemes have parking spaces. 

I have recently lost my job and unable to pay to renew my parking permit.  What should I do?

Call our Contact Team on 020 8354 5500.

If you have recently lost your job due to Covid and have made a claim for Universal Credit we can discuss the options available to you.

My permit expired recently and I am unable to return back to the UK. I am worried I will recieve a parking fine. What should I do?

Please contact our Contact Team on 020 8345 5500 or send an email to so we can assist you.