Publications
Here you can view all of our most recent publications. To request a copy of one of these publications please click here
Residents' handbook
- Hate incidents
- Neighbour disputes
- Be Involved - Help to shape and improve our services
- Comments, compliments and complaints - Give us your feedback
- Your tenancy
- Service standards
- Paying your rent
- Repairs handbook
- Moving home
- Estate services
- Domestic violence
- Compensation and other payments
- Care and support services
- Anti social behaviour
Residents' newsletters
- Update residents newsletter Spring 2013
- Octavia Support newsletter Spring 2013
- Transfer newsletter Winter 2013
- Update leasehold newsletter_Winter 2013
- Update residents newsletter Winter 2013
- Welfare reform and managing your money
- Octavia Support newsletter Autumn 2012
- Update residents newsletter Autumn 2012
- Transfer news summer 2012
- Update residents newsletter summer 2012
- Leasehold news summer 2012
- Update! Extra - estate services special
- Update! Spring 2012
- Transfer news January 2012
- Update! January 2012
- Update! Autumn 2011
- Update! Leasehold Summer 2011
- Transfer news summer 2011
- Update! Summer 2011
- Update! Spring 2011
- Transfer news
- Update! Leasehold
- Update! Winter 2011
- Update! Autumn 2010
- Update! Summer 2010
- Update! Leasehold Spring 2010
- Update! Spring 2010
- Update January 2010
- Update Leaseholder, Autumn 2009
- Update Autumn 09
Other residents publications
- Mixed communities matter - residents annual report 2011-12
- Supporting victims and witnesses of antisocial behaviour
- Ask Octavia - Residents annual report 2010/11
- Moving somewhere smaller
- Moving home incentive
- Improve your shared areas - How to bid for funding
- Free handyman service - For residents who are 60 plus
- Adaptations - Adapting your home to your needs
- Resident's Diversity Group action plan 2010-2011
- Tenant Annual Report Summary 2010
- Tenant Annual Report 2010
- How to access your files
- Asbestos advice
- Embracing Diversity
- You Said We Did, tenants' annual report 08
- Another 101 things about Octavia Housing - tenants' annual report 07
Corporate documents
Annual reports
Resident involvement documents
- Your guide to setting up a residents group
- Impact assessment - Involving residents, improving services 2011-12
- Notes from younger residents group 14 July 2011
- Involving residents, improving services
- Be involved action plan 2011-12
- Resident involvement impact assessment 2009/10
- RI minutes - involving disabled residents 7 & 12.10.10
- RI minutes - involving younger residents 21.10.10
