Housing Services

Octavia provides good quality affordable housing for those who need it. Our services are designed using best sector practice combined with the involvement and support of our tenants.

To achieve this, a third of our Board members are tenants. We have a diverse and representative Tenant Steering Group who meet regularly with officers to discuss policy and performance. We also have a wider Tenants’ Consultative Pool which is a larger group of tenants that we consult more informally on issues. Finally we work with a group of tenant Service Inspectors who are trained to review and feed back on our services.

We partner local authorities and associations to try to ensure that we co-ordinate our work on neighbourhood issues.

Property map illustrating the boroughs that Octavia works in

For General Needs Housing we have the following units:

Basildon 62, Brent 234, Camden 48, Hammersmith and Fulham 268, Hounslow 7, Kensington and Chelsea 944, Southwark 58, Thurrock 14, Wandsworth 45, Westminster 1405.

Housing Services Management Team

The Director of Housing Services is Maeve MacAvock.

Key managers in her section are:

• Assistant Director Housing Management - Dilys Tisshaw
• Neighbourhood Manager - Elizabeth Rowland
• Area Housing Manager - Diane Thompson
• Income Manager - Breda Hartnett
• Estate Services Manager - Michelle Oseh
• Customer Services & Rehousing Manager - Liz Riches
• Resident Initiatives Manager - Susanne Radmann
• Acting Service Development Manager - Kam Chung
• Alternative Tenures Manager - Andy Warman
• Temporary Accomodation Manager Stephen O'Sullivan