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Reporting repairs
Reporting a repair if you are a leaseholder
Octavia's Customer Services Team are there to take details of your repair request. So if you need to report a repair in the communal area or if your entry phone is not working, please contact them.
- Phone 020 8354 5515. This is a dedicated line for repairs calls.
- Use the repairs online request a repair form.
- By post to Octavia Housing, 202-208 Kensal Road, London W10 5BN
Out of hours, an emergency service operates and if you ring at this time you will be put through to our emergency contractor.
