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QHS Audit of Emily House
We have just received formal QHS accreditation in October 2007. As part of the 6 monthly audit for Emily House the Quality Housing Services (QHS) Auditors will be looking at several key areas of our service
| What | QHS audit |
|---|---|
| When |
07 Nov 07 09:00
07 Nov 07 17:00
November 07, 2007 from 09:00 to 17:00 |
| Where | Emily House, Octavia Housing |
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Key areas of inspection include:
- Opening and reception
- Information and documentation
- Telephone accessibility
- Participation
- Lettings
- Maintenance
- Estate Management
- Income collection
- Diversity and equality
- Complaints
